3DCARRY
Customer Support
If you have any questions, concerns, or need assistance, please contact us:
- Email: [your email address]
- Phone: [your phone number]
- Address: [your physical address, if applicable]Alternatively, you can reach us through our [contact form/online messaging service link].
Return Policy
We accept returns within [insert number] days of receiving your order, provided the item is unused and in its original condition. To initiate a return, please contact our customer service team at [your email or phone number]. The customer is responsible for return shipping costs unless the return is due to a defect or an error on our part.
Refund and Dispute Policy
Refunds will be issued for eligible returns once we receive the item and confirm it meets our return policy criteria. Refunds are processed within [insert timeframe] days. In case of a dispute or concern, please contact us immediately at [your email or phone number]. We aim to resolve all disputes promptly and amicably.
Cancellation Policy
Orders may be canceled within [insert timeframe] of placement, provided they have not yet shipped. If your order has already been processed, cancellation may not be possible. Please contact us at [your email or phone number] as soon as possible to request cancellation.
Legal and Export Restrictions
It is the buyer's responsibility to ensure that the products purchased comply with all local laws and regulations, including any restrictions on the possession or use of the items in their country or region. We cannot ship to locations where our products are prohibited by law.
Terms and Conditions for Promotions
All promotions are subject to availability and may be modified or discontinued at any time without prior notice. Specific terms and conditions for each promotion will be stated in the promotional materials. Promotions cannot be combined with other offers unless explicitly stated.
3DCARRY
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